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Category: Market America

Market America: They’ve Done It Again

Posted on January 10 by admin

Well, Market America has done it again. They’ve won a prestigious award for business ethics from the Better Business Bureau serving Central North America, adding to the company’s previous Torch Award for their integrity, trust and business acumen that already sits in the company’s trophy case.

What an incredible honor!

But don’t take my word for it. First, let’s try to get some perspective on just how much of an honor that is … then we’ll look at some of the commends made concerning this award by none other than Kevin Hinterberger, President and Chief Executive Officer of Better Business Bureau of Central North Carolina, who attended Market America’s Silver Anniversary company conference in here’s the gracious response from the company’s founders J.R. Ridinger and his wife, Loren.

Hinterberger sets the stage nicely – and he did that on stage at the August 2017 conference. He explained to the 25,000 Unfranchise developers in attendance.

The Better Businesses Bureau, a well known and widely respected organization is over 100 years old, Hinterberger explained. And he put this nicely: “Our mission is to be the leader in advancing marketplace trust, denouncing substandard behavior and exposing bad advertising,” he said.

Trust, if you will, is the one overriding aspect of business that concerns the Better Business Bureau. Trust is what they applaud. Substandard behavior, which erodes trust, is not tolerated, nor is “bad advertising,” which is commonly called inaccurate or fraudulent advertising.

This jumps us to the particular aspect of the Better Bus’ Bureau that most of us can relate to – the service they perform that most of us know, which is that they handle complaints from customers and, when necessary, advise customers on their rights and their options for how to address a problem with a company when they feel cheated, mislead, lied to, etc.

What do we do when a company does us wrong? We call the Better Business Bureau and lodge a complaint.

That said, it would be understandable to think that a company the size of Market America, which has hundreds if not thousands of products that they sell and has, according to Hinterberger, more than 3 million customers worldwide and earns multiple millions of dollars in revenue – a company that does business in every continent, except, perhaps, Antarctica, that it there would be hundreds of complaints phoned or mailed in on an annual basis concerning misleading claims, terrible service and so on.


Just to say so, there are some companies that everyone can easily recognize that do have hundreds of complaints filed every year.

Market America is not one of them. Read Hinterberger’s comments and you will see, when he gets to the number of complaints phoned in about Market America each year is, simply put, jaw-dropping low.

Hinterberger said he went through the files and found that there were only 18 complaints filed against Market America in a three-year span! Not only is that only 18 complaints per year among more than 3,000,000 customers, it is only 18 complaints across North America, Europe, Asia, Australia and South America. That’s only six complaints per 1,000,000 customers, he said.

In a word: Wow.

But the Better Business Bureau does more than just check their phone records before handing out an award. They do their research.

Again, Hinterberger is the source of these comments, so let’s let him talk for himself:

“From the moment that I got there and I saw the doctors and the quality control personnel and the warehouse people pulling orders, checking to make sure that your products meet your stringent standards, I knew that this was an organization that really paid attention to detail and was committed to what they said they were going to do.”

You know, it’s only that simple. Trust means you don’t say you can provide the sun, moon and stars – and have them in your mailbox by Tuesday morning – when you can’t do that. Just say what you can do and do what you say and you will earn your customers’ trust. It isn’t that hard to do. (So why do so many companies get this wrong?)

“Further evidence of just how well run this organization is can be evidenced in the Better Business Bureau profile for Market America,” he said, noting those 18 complaints were an astoundingly low number. “Take time to think about this. Some time this afternoon Google the Better Business Bureau profiles (on other companies) and you will see that their complaints are much higher than Market America,” Hinterberger said.

And then, it doesn’t end there, because no company is that perfect; we all live in the same universe, do we not? As such, those complaints do arise from time to time and now it’s up to the company to figure out what to do about that. Here, again, Hinterberger has the answer:

“They make sure that their customers are taken care of and that’s all you people here, too,” he said, aiming the second part of that comment at the Unfranchise developers listening to his speech.

Moreover, “complaints are handled in a efficient manner; they’re timely and everything is handled expeditiously,” he said.

His praise was ongoing, too. “Market America is a company that builds trust. They advertise honestly. They’re responsive to their customers.”

Hold the phone! Market America is a company that advertises honestly!!! Who does that? Well, Market America does and they always have.


Already said in this column, Market America has the word “Market” in their name for a few specific reasons. Yes, they are establishing themselves as an online market place – a place to buy their terrific line of products. But they also understand and have always understood that marketing these days is the name of the game in business. Online business demands careful, trusted marketed to take a company to the next level and one slip that goes public and goes viral on the Internet can undo years of trust-building. So Market America makes as few mistakes as is humanely possible and responds appropriately when a mistake is made, so customers are taken care of. (Customers understand mistakes happen; what they do not forgive is a company that treats the mistake like it’s the customers fault or the customer’s responsibility to do something about it.

Yes, the Ridingers responded gracefully to the company earning its SECOND BBB Torch Award this spring. But the words of praise from Hinterberger stole the show in 2017. “In a nutshell, they (Market America) do what’s right even when nobody’s looking,” he said.

If you do what’s right when nobody’s looking, what is that called? In a word: Trust.

https://plus.google.com/+marketamerica

Posted in Business Company Market America Marketing

Market America Makes Their Presence Known at Events

Posted on July 3, 2018 by admin

Market America is global internet marketing and product brokerage firm with specialty in social shopping and one on one marketing tricks. The company enjoys a worldwide presence with shops in Hong Kong, Canada, Taiwan, Australia, Singapore, United Kingdom, Mexico, Spain, the United States and a headquarter in Greensboro. The company has employed over 800 people with many other affiliates workers operating virtually.

 

The company`s mission is to provide a steady flow of income for entrepreneurs and at the same time providing an easier way of shopping to consumers globally. The company operates under the SHOP.com site, one of the biggest online retailer. The site controls the sale of over 35 million goods and services in collaboration with top internet retailers. Since its inception, Market America has generated over $7.3 billion in all the retail sales. On the other hand, its affiliates, unfranchised owners and distributors have earned over $2.4 billion from commissions and profits.

Recent News from Market America

 

To increase the relationship between customers and online retailers, market America has added the coupon program to their portfolio. In the program, Unfranchise owners have the privilege to show their favorite clients just how much they mean to them by giving coupons and saving their money class. Unfranchise provide these coupons through their unfranchise business Account and can provide them in four different levels, 10%, 15%, 20% and 25%. The coupons come from the retail profits and only one coupon is sent in every 30 days. After accessing your business account, click the coupon Admin and marketing and start the setup process. Once you are done with the setup, then select clients, choose and email template and send. The very first coupon is 100FFMA and can allow you to give 10% discount an all products.

 

This year, the company held an inaugural Market United Kingdom regional Convention, MUKRC 2018 held last weekend. The convention`s main agenda was the shopping annuity, and according to the attendants, the event was life changing. The unfranchised levels received recognitions as information and broad discussions were conducted on shopping annuity. In attendance was Andrew Weissman and Jim Winkler, seasoned internet experts who not only represented the corporate sector, but also shared their insights on advancements and technologies.

 

https://www.glassdoor.com/Overview/Working-at-Market-America-EI_IE27063.11,25.htm

Posted in Business CEO Company Entrepreneur Executives Financial Health & Wellness Market America Marketing Online Marketing Social media | Tagged algorithms Consumers Shop Earning Opportunities entrepreneur franchise owners internet marketing Investments Market America Social media

Market America — Expanding the Global Mindset

Posted on March 19, 2018 by admin

Market America is a leading entrepreneurial engagement company in America. It has created wealth in more than 20,000 Americans and continues to grow every year. The opportunities that are presented by Market America are unique because they allow members the opportunity to become owners of their very own business with little or no risk. It is an amazing trade off – work for success. They recently held their national convention and more than 20,000 employees were in attendance. The event was sponsored by the corporation and it was packed with top tier celebrities. Performers like Fat Joe and Jamie Foxx performed. Market America unveiled their latest technological innovations at the event. The advancements were amazing.

The product lines on the website have been improved and expanded to offer many more products. Customers will be glad to know that the offerings are catered specifically to their needs. They are offering groceries to parents who need extra time getting to and from the grocery store and other options that are specifically targeted towards new and growing families. The upgraded rewards systems are making it an even faster system and customers can engage in shopping while earning reward points. The rewards points are then converted into free items from Market America.

They have been rated #57 on Internet Retailer’s top 500 Magazine and they are still climbing. Their goal is to make their website a one-stop-shop for anyone searching for products for their home. The overall experience is one that is guaranteed to improve as the company grows. They are developing their app so customers can even shop from their phone. It is currently available from Google Play and the App Store.

The advantage of purchasing your groceries through Market America include fast delivery and no membership fees. Customers can purchase items in bulk and not have to worry about being taxed outrageous prices. They are currently engaging in a growth strategy that will take them into emerging markets. Places like Jamaica, Spain, and Panama will be eligible to benefit from the great products offered by Market America. They are a revolutionary company with a great vision.

https://www.facebook.com/marketamerica/

Posted in Business News CEO Company Entrepreneur Market America Trading | Tagged entrepreneur Internet Retailer Market America Panama

Market America Convention 2017

Posted on November 1, 2017 by admin

One of Market America Inc’s main focus in their company besides entrepreneurship and dedicating their business to ensuring, that their business becomes the powerhouse of their field. Vision and positive attitudes are also an important factor, as the belief in the right kind of attitude can lead to further success for the company. Which is why when it came time for their annual convention, it was on the list of important topics to speak and talk about during the convention.

One of the members of the company, is fully in favor of this belief is Vice President of Sales, Jim Winkler. As being one of the top VP’s of Sales, he has also known for being an owner of UnFranchise since 1995. He is also known for talking about, how the right attitude can relate to the message your trying to say, along with your potential success in a work environment. He even states that it is a important part of key business traits.

While the topics of powerful entrepreneurship opportunities were mentioned in the convention. It was made a point that using a series of methods, in order to develop the right attitude for the company, such as participating in business meetings and conference calls, along with associating yourself with positive people can lead to personal successes.

The right attitude is mentioned as being a determining factor for Market America, as allowing yourself to follow these suggestions and having a more positive attitude. Can lead to a change in attitude that can become more positive.

Posted in Business Executive Market America

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