Travelers Name Portland Airport Best in North America

Portland International Airport in Oregon earned top honors as the best large airport in North America in a recent survey by J.D. Power, a leading global market research company.


The J.D. Power 2016 North America Airport Satisfaction Study based its airport rankings on the votes of approximately 39,000 people. All the participants in the survey fly regularly for business or pleasure.


It was the second consecutive year that Portland International Airport captured first place among large North American airports in the survey, which is highly influential in the travel industry.


Voters ranked North American airports in a wide range of relevant categories, including restaurants, beverage options, use of technology, retail stores and security. Portland International Airport finished atop the survey with 786 points on a 1,000-point scale. Tampa International Airport in Florida placed second with 775 points. McCarran International Airport in Las Vegas finished third with 759 points.


Travelers awarded Portland International Airport high marks for its pleasant physical appearance, its cleanliness and its efficient navigability. Portland International Airport also earned praise for its exceptional record of on-time flight departures, which is consistently one of the best in the industry.


The selection of amenities for travelers at Portland International Airport also contributed to its top ranking. Aybla Grill offers a fine selection of fresh Middle Eastern fare. Shops offer items such as yoga mats, bicycle helmets and climbing gear. Voters also mentioned the airport’s attractive carpeting, which features unique and colorful designs that reflect the spirit of the Pacific Northwest.