At USHEALTH Group, Inc., the philosophy of Chief Executive Officer and President Troy McQuagge is summed up in the company’s motto of H.O.P.E. This stands for “Helping Other People Everday” and it lies at the heart of what the company is all about. Every day the management and employees of this company do everything they can to do their jobs to the best of their abilities and make a positive impact in the lives of each other and the customers they serve. Follow Troy McQuagge USHealth on Twitter.
The H.O.P.E. program was started by Troy McQuagge in 2010. He came up with this term shortly after he became the president of the company. Since that time the company has had huge growth and success in their mission of selling health and life insurance products. The H.O.P.E. program was first put into effect in the aftermath of Hurricane Katrina devastating New Orleans, Louisiana. Along with other business executives, Troy McQuagge US Health formed a partnership with Phoenix of New Orleans. They rebuilt many homes that had been heavily damaged by the hurricane throughout the city. Employees of USHEALTH Group donated hundreds of hours of their time to the rebuilding effort which included tearing down structures and replacing them with new housing.
Another example of the H.O.P.E. initiative took place in 2011 when they saw that The Crisis Nursery of Phoenix and Scottsdale, Arizona, badly needed supplies for the babies they take in. Troy McQuagge and his team donated several thousand dollars worth of items they need such as baby formula, diapers, shoes, and clothing. One of the executives of the company said that the business was more about just making profits because it had to also be about serving people.
When describing H.O.P.E., Troy McQuagge says that all companies have a soul to them which defines what they’re all about. For him, there’s nothing more important than helping others and he is gratified that others in the company have made it their mission to serve when are where they can. Another executive at the company, Brian Clark, then commented that serving others is something that is not just a saying but something that is part of the company’s DNA.
Taking initiative themselves, many of the insurance agents that sell USHEALTH Group policies have helped others as well. One division office in Scottsdale, Arizona, for example, decided to make supporting the Wounded Warrior Project a priority. They set up a bowl in front of their frequently used meeting room. The insurance agents that worked there were free to put money in the bowl at any time to help this very important charity. Now every week the bowl is filled with hundreds of dollars which is sent to this nonprofit on a weekly basis.